the five tasks expanded
Last reviewed 01/2018
A.Initiating the session
i) Establishing initial rapport
ii) Identifying reasons for attendance
B.Gathering information
iii) Exploring the problems
iv) Understanding the patient's perspective
v) Providing structure to the consultation
C.Building the relationship
vi) Developing the rapport
vii) Involving the patient
D.Giving information - explaining and planning
viii) Providing the right amount and type of information
ix) Aiding accurate recall and understanding
x) Achieving a shared understanding: incorporating the patient's perspective
xi) Planning: shared decision-making
E.Closing the session
i) establishing initial rapport
ii) identifying reasons for attendance
iv) understanding patient's perspective
v) providing structure to the consultation
viii) providing the right information
ix) aiding recall and understanding
x) achieving shared understanding